Okay, I made a small inquiry and received two wheel assemblies and a reimbursement check, as previously posted. They ASKED if they could send both reimbursement and a possible fix, even though I did say I would try the wheels. Great service.
Now regarding gifts, I have watched my husband DRAG this garbage down to the road and back up the driveway for two months now. If I had GIVEN him the new wheel assembly as a Christmas gift, he would have been thrilled. Just that I noticed, and took the time to fix it.
Really, it's the thought and care that goes into the gift.
And Again, super thanks to Rubbermaid. They certainly have loyalty from me.
a final comment on Rubbermaid
November 18th, 2005 at 07:24 pm
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