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Free Dove shampoo and other coupons and freebies

May 31st, 2006 at 04:42 pm

One of my personal challenges this year is to stop just throwing out products that I try and can't use. It easy to just move on and take the financial loss, but much harder to live with the financial loss.

A few weeks ago, I received a free sample of a Dove facial cleanser. I liked it. It went on sale, I had a coupon...but the store didn't have it in stock. They did have a similar Dove product on sale, and that my coupon worked for, so I purchased it. But, when I used the cleansing pillow, it scratched my skin, and I promptly broke out in a rash.

I put it aside for a few days. But, I do have this commitment, and this blog to keep me committed (or to have me committed?). So, I emailed Dove about the problem.

Even I don't know everything that goes on in the marketplace. Turns out that Dove had a major recall of one of it's facial cleansers a few months ago. Completely unrelated, but...

I received via overnight express:

1. post-paid mailing address to return the product

2. full refund of the retail price, even though I had noted I used coupons and sales

3. four coupons for free full sized Dove products, retail over $20

4. a self-addressed envelope to send a note from my doctor in, should I wish any medical costs be reimbursed.

Hmmmm...

so I emailed P&G about the expired coupon they sent me. HOW RUDE OF THEM! They responded that it was in fact supposed to be a coupon for a free product, and they would send not only that free product coupon, but additional ones.

Piping up is paying off!

I won't add the $ to the challenge; I will be donating the coupons to the coupon trains.

I will be renewing my commit to contact the manufacturers when things don't work out. I don't plan to continue to MAKE money this way, but I don't plan on wasting as much, either.

4 Responses to “Free Dove shampoo and other coupons and freebies”

  1. boomeyers Says:

    Wow! You go girl! I have to get more aggressive like you! Great job. Too many times we accept bad service or products and we paid our hard earned money for these items (or for tax on them). Way to stand up for your self!

  2. Ruth Merritt Says:

    I love Dove shampoo for aging hair but I hate the packaging.

  3. studentgirl Says:

    This is totally true.
    One time I ordered a complicated pizza from pizza hut. I picked it up and brought it home, only to realize a little boy was sad that his half of the pizza didn't have the bacons on it. I called the Pizza Hut about it and they offered to either: a)Redo my order, but these kids were far too hungry to wait another 30 minutes so I took option b)which was a $20 credit for future use.
    If you know how to work the system, it pays off... but only for large corporations who have an image and brand to defend.

  4. Farha Pathan Says:

    m using dove shampoo since last 6 months. it feels so soft, so gentle. n the fragrance of the shampoo is mindblowing!!!

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